It is likely your Plan-Managers will request a list of the Service Dates for all claims. By default, eTrack will attach a report of these to all Invoice Emails along with the Tax Invoice.
Each Invoice Email will have two attachments. The Tax Invoice (that displays one row per Support Line Item / Activity Code), and the Invoice Details with the Service Dates.
- To preview the Service Dates, right click on an Invoice in the Invoice tab and select ‘Invoice Details…’
- To NOT include the Service Dates report in a Participant’s Invoice Email, select their Plan and at the bottom of the Budget tab, untick the checkbox:
- The separate Tax Invoice attachment lists the total hours (or units) and rates for each Activity Code (Support Line Item) which is typically the same information exported to your accounting package.
“I’ve learned that people will forget what you said,
people will forget what you did,
but people will never forget how you made them feel.” Maya Angelou
Please let us know of other requests to keep your Plan Managers happy. [email protected]