Prepare for your Audit
Are you worried about the NDIS Audit?
eTrack will help reduce the preparation costs and the auditors will clearly see you are proactively implementing your quality processes that is key to passing the audit.
This is done using centralised Registers for Continuous Improvements, WHS, Compliance, Risks, Incidents, Complaints, Maintenance, Training and Screening checks. Each can be searched, grouped, filtered and graphed and is cross-referenced to the CI Register.
Powerful Dashboards tailored to your Role
Compare revenue verses costs by Case, Client, Staff, Location or other groupings.
View trend graphs over time and a pipeline of Cases and Tasks showing throughout.
View your staff’s performance and efficiency and know where they spend their time.
Compare your staff’s costs against your NDIS claims by month.
Monitor holiday and sick leave.
Monitor your Tasks
Logon to see your tasks for today, their priority, allocated and actual hours.
Action by adding a Case Note and a follow-up date. Tick Done or reassign to another colleague.
View Tasks by Case, Participant, Provider or any other cross section you wish.
Click to book time to the Task and track your teams remaining hours.
Easy Navigation & Powerful Search
Fast and easy to navigate.
Instantly filter lists as you type.
Create and save powerful searches for detailed reporting.
View Cases or Participants Details
Customise your Case home screen for fast input.
Add key reports as tabs for one click access.
Subscribe to things so as to be alerted of changes.
Track Time & Expenses
Record time directly from Tasks and Case Notes.
View remaining hours for Tasks and Claim Types .
Add comments and Expenses and manage reimbursements.
Repository of All Your Contacts
Track details of Participants, Providers, Staff, Coordinators, LGAs, LACs and Schools with many to many relationships.
Add other fields as you wish and include them in reports.
Keep a Holistic View of all Correspondence
Record all communication by all staff.
Search a holistic view of all correspondence.
Type as you go, cut and paste from emails and add pictures.
Index, organise and search millions of documents across your existing file system.
Create Documents from Templates with mail merge such as your NDIS Plan or 3 & 9 month reports.
Convert files to PDF and Email with auto filing.
Auto File and Quickly Find Emails
Synchronise with your email system such as Outlook or Gmail.
Automatically file incoming emails based on numbers in the subject such as the NDIS number.
In a few clicks convert a document to PDF and send in an Email with automatic filing.
File emails against a Case, a Staff member, a Contact and a Document all at the same time.
One click view of all emails related to any selected item in eTrack.
Build a Knowledge Base of Quality Checklists & Templates
Capture knowledge as quality checklists for staff to follow.
Tick off progress for client reporting.
Help with audits and becoming accredited.
Track Support Coordinator Budgets
Enter annual planned hours for Support Coordinators and track actual and remaining hours.
Manage different Rate Sets and track Charge $ and Cost $.
Monitor start and end dates of NDIS plans and have separate budgets for each year.
Track Participant’s Service Budgets
Record Participant’s Service budgets for Capital, Core and Capacity Services.
Track actual services provided.