Goal
To provide a practice management system that meets business needs at a price everyone can afford.
We strive to keep your ongoing eTrack costs low, provide outstanding support, to keep up with technology and develop a feature rich product that is one step ahead of your business requirements.
History
eTrack Products Pty. Ltd. is an Australian private company founded in February 1999 dedicated to develop, distribute and support the eTrack project/practice management application.
eTrack started as a project management system used by software companies and IT departments of banks, insurance and superannuation companies and included timesheets, budgeting, scheduling and resource management.
In 2003 Architects and other Building Professionals started to use eTrack and it was enhanced to include practice management requirements (a super-set of project management) that included invoicing, contact management (CRM) and Quality Assurance/Governance.
Between 2006 and 2008, eTrack sold to government departments including Audit Offices with hundreds of staff managing 1000 projects a year and invoicing $millions; the product quality and company growing as a result.
During the relatively quiet GFC of 2008 eTrack’s features were significantly extended to cover new Enterprise Resource Planning (ERP) demands such as document and file management, contract administration and the technology platform was updated.
In 2012 the first eTrack cloud based solution was launched with all functionality available from anywhere in the world.
2013 saw the launch of the Built in Email module and the intuitive creation of Dashboards, and in 2015 we launched the initial Contract Administration module, which has been significantly extended in 2019.
Over the last few years all modules have been enhanced to provide the depth of functionality, seamless integration, performance, robustness and scope required by modern day businesses. All modules have been in production and continuously enhanced for many years so are mature and proven by many industry types.
We have also dramatically reduced the deployment, setup and training times and invested heavily in doing all we can to reduce your whole of life costs by eliminating in most cases server, database licences and most IT costs if installed locally.
The eTrack company has had a recent growth spurt and is continuing to develop at a faster rate than ever before. Current development includes…
- A new User Interface that is contemporary while maintaining the existing power of navigation.
- Smartphone ‘apps’.
- Allowing eTrack Cloud to open your applications and documents locally (a first we believe).
- Extending dashboards into Business Intelligence.
- Seamlessly linking modules together to provide one-click user scenarios such as creating Tasks and RFIs from Emails.
- Built in Training Videos and Providing utilities and intelligent support for our international resellers.
eTrack is proud that its core team is the same as when it was founded in 1999. We have all put a large part of our life into eTrack and are committed and excited to see it grow and be used around the world.
