All-in-One Practice Management
eTrack is intuitive, powerful, flexible and complete.
projects
budgets
forecasts
time
expenses
invoices
schedules
resources
tasks
crm/contacts
documents
emails
compliance
benefits
contracts
Comes with the peace of mind of 20 years stability and growth.
Today eTrack is used to manage…

All-in-one Practice Management
& Support Coordination software
to be efficient and profitable
eTrack is intuitive, powerful, flexible and complete…
projects
budgets
forecasts
time
expenses
invoices
crm/contacts
documents
emails
compliance
benefits
contracts
schedules
resources
tasks
Comes with the peace of mind of 20 years stability and growth.
Today eTrack is used to manage…
546,500
98,370,120,000

Wish to know more?
NDIS & Aged Care Support Coordinators & Providers
Significantly improve your efficiency and profit and prepare for an audit using eTrack Cloud with unlimited Participants.
Look what’s New!
Cloud Document Management with no delays
eTrack Cloud will now index all your project files in Cloud Storage such as Onedrive, Googledrive or Dropbox.
When you open a document in eTrack Cloud it opens on your own computer, with no upload/download delays and using your local applications so there is no need to buy additional licences. Is this a first?
Building Contract Administration
At last! A modern, flexible, fully featured Contract Admin module to track building constructions, integrated with Documents, Email and optionally all other Project Management functionality. Designed by Architects from all around Australia for use with any building contract.
Revenue Forecasting
Plan your monthly Revenue and view this by team, client, manager or for the company.
Apply a Win%. View the Fee, WIP and Invoices without having to change screens and convert a Forecast to an Invoice in one click.
Prepare NDIS Upload and all Invoices in Minutes
A Support Coordinator was doing 25,000 clicks a week to prepare an NDIS Upload file for 350 Participants and send Invoices.
With eTrack he can now do both in 15 clicks taking minutes. How’s that for a return on investment!
Registers – what would you like to track?
Registers are powerful reports that can be edited like spreadsheets, grouped, filtered, searched and graphed.
There is no end to what you could track: compliance, staff appraisals, skills, leave, risks, actions, defects, issues, assets or absolutely anything else!
Email Transmittals by attachment or by reference
Transmittal Documents can now be zipped and emailed in one click, as an attachment or by reference to shared storage.
Build your transmittal within eTrack by drag and drop from your indexed project files and contacts.
Project / Case Management
Maintain a complete repository of all your Projects or Cases, grouped by status, client, manager, type or Portfolio etc. Maintain a holistic view of everything to do with the project such as contacts, budgets, schedules, documents, emails, invoices, contracts, risks plus profit and progress.
Define project templates with Disciplines, Stages, Variations, Milestones and Tasks using any terminology and to any granularity.
Optionally use Benefit Realisation techniques to align projects with strategic objectives and outcomes.
Analyse real time dashboards of financials, time and staff KPIs.

Project Management
Maintain a complete repository of all your Projects, grouped by status, client, manager, type or Portfolio etc. Maintain a holistic view of everything to do with the project such as contacts, budgets, schedules, documents, emails, invoices, contracts, risks plus profit and progress.
Define project templates with Disciplines, Stages, Variations, Milestones and Tasks using any terminology and to any granularity.
Optionally use Benefit Realisation techniques to align projects with strategic objectives and outcomes.
Analyse real time dashboards of financials, time and staff KPIs.


CRM of Contacts & Correspondence
Quickly find a client, supplier, consultant or council and see every everything about them: contact details, individuals, emails, documents and related projects. Then scroll through all correspondence by all staff.
Track sales pipelines, profitable clients and preferred contractors or suppliers.
Remove all duplication by relating contacts to multiple companies, invoices, transmittals and projects so staff can help maintain one central repository.
CRM of Contacts & Correspondence
Quickly find a client, supplier, consultant or council and see every everything about them: contact details, individuals, emails, documents and related projects. Then scroll through all correspondence by all staff.
Track sales pipelines, profitable clients and preferred contractors or suppliers.
Remove all duplication by relating contacts to multiple companies, invoices, transmittals and projects so staff can help maintain one central repository.

Time, Expenses & Contractors
Complete Timesheets and see the remaining hours decrement as time is entered. Add comments and update approvals.
On the same screen enter Expenses for reimbursing and other Disbursements.
Track Sub-contractor charges and costs and allocate supplier invoices across multiple projects.

Time, Expenses & Contractors
Complete Timesheets and see the remaining hours decrement as time is entered. Add comments and update approvals.
On the same screen enter Expenses for reimbursing and other Disbursements.
Track Sub-contractor charges and costs and allocate supplier invoices across multiple projects.


Task Management/Kanban
Do you have hundreds of tasks you have to juggle between many staff, each with priorities, dependencies and due dates.
eTrack’s multi-dimensional task tracking will solve this. Create tasks on the fly, view by client, project, staff member, team and filter by date or priority.
Attach documents, add progress notes or book time. Allocate tasks to different budget areas that have allocated hours staff can see decrement as they book time.
A great way to manage your Tasks is by using a Kanban style view. View Tasks in multiple dimensions and set the order in in each dimension separately, for example a Task may be first on a clients list but third on yours. (Currently in prototype.)
Task Management/Kanban
Do you have hundreds of tasks you have to juggle between many staff, each with priorities, dependencies and due dates.
eTrack’s multi-dimensional task tracking will solve this. Create tasks on the fly, view by client, project, staff member, team and filter by date or priority.
Attach documents, add progress notes or book time. Allocate tasks to different budget areas that have allocated hours staff can see decrement as they book time.
A great way to manage your Tasks is by using a Kanban style view. View Tasks in multiple dimensions and set the order in in each dimension separately, for example a Task may be first on a clients list but third on yours. (Currently in prototype.)

Budget & Forecasts
eTrack really has every cost model you could ever wish for!
Plan work by fixed fee, lump sum, time based or % based. Assign staff or roles and allocate hours. Track costs and charge using rate sets.
Plan Revenue Forecasts at Stage level and see this rolled up across your company. Prepare quotes and monitor the health of all your projects using really cool dashboards.

Budget & Forecasts
eTrack really has every cost model you could ever wish for!
Plan work by fixed fee, lump sum, time based or % based. Assign staff or roles and allocate hours. Track costs and charge using rate sets.
Plan Revenue Forecasts at Stage level and see this rolled up across your company. Prepare quotes and monitor the health of all your projects using really cool dashboards.


Scheduling & Resource Management
View projects graphically over time with simple editing and rollup of time and cost.
On the same screen view staff allocation, utilisation and availability and drag and drop staff onto work.
Designed for low administration with auto updates from timesheets and the flexibility to handle rapidly changing workloads.
Scheduling & Resource Management
View projects graphically over time with simple editing and rollup of time and cost.
On the same screen view staff allocation, utilisation and availability and drag and drop staff onto work.
Designed for low administration with auto updates from timesheets and the flexibility to handle rapidly changing workloads.

Accounts & Invoicing
Invoicing is robust and feature rich and been used over two decades to send millions of invoices.
View actual charges, disbursements and WIP to decide how much to invoice by Stage or Variation. Add write-offs, adjustments or even pre-bill time-based work.
Create invoices from tailored templates, edit as required, and send as tailored emails with PDF attachments. Track payments and export to your accounting system.

Accounts & Invoicing
Invoicing is robust and feature rich and been used over two decades to send millions of invoices.
View actual charges, disbursements and WIP to decide how much to invoice by Stage or Variation. Add write-offs, adjustments or even pre-bill time-based work.
Create invoices from tailored templates, edit as required, and send as tailored emails with PDF attachments. Track payments and export to your accounting system.


Documents, Files & Transmittals
Search a holistic view of all project document including those created from quality document templates with mail merge plus an index of files created outside eTrack.
Avoid the headache of checking in and out files. Keep using your favourite Microsoft Office editors and CAD applications and eTrack will manage it all for you in the background.
Create Transmittals of multiple documents sent to multiple people, manage Revisions, review and approval Workflows and do powerful searches across millions of documents.
Documents, Files & Transmittals
Search a holistic view of all project document including those created from quality document templates with mail merge plus an index of files created outside eTrack.
Avoid the headache of checking in and out files. Keep using your favourite Microsoft Office editors and CAD applications and eTrack will manage it all for you in the background.
Create Transmittals of multiple documents sent to multiple people, manage Revisions, review and approval Workflows and do powerful searches across millions of documents.

Synchronised Email
Clients tell us eTrack’s built in Email is a lifesaver, saving so much time by automatically filing.
Unlike public folders, emails are ‘filed’ against who they are from, who to, the project, a RFI, a document etc… and can thus be searched for in many different ways.
Create RFIs in one click, review and send invoices as PDFs and view emails by project, staff, contact, office or any way you choose.

Synchronised Email
Clients tell us eTrack’s built in Email is a lifesaver, saving so much time by automatically filing.
Unlike public folders, emails are ‘filed’ against who they are from, who to, the project, a RFI, a document etc… and can thus be searched for in many different ways.
Create RFIs in one click, review and send invoices as PDFs and view emails by project, staff, contact, office or any way you choose.


Contract Administration
For those who love acronyms (!) track RFIs, AIs, VRs, VQs, CSAs, EOTs, Claims, Payments, Defects, Insurances, Minutes and Compliance.
Auto file Emails and attachments and create RFIs etc in one click. Then create certificates and forms and reply in another click.
Fully integrated with Document Management and the rest of eTrack but can also be used as a stand-alone package.
Contract Administration
For those who love acronyms (!) track RFIs, AIs, VRs, VQs, CSAs, EOTs, Claims, Payments, Defects, Insurances, Minutes and Compliance.
Auto file Emails and attachments and create RFIs etc in one click. Then create certificates and forms and reply in another click.
Fully integrated with Document Management and the rest of eTrack but can also be used as a stand-alone package.

Maintain Compliance
Are you preparing for an audit, certification or ISO900*? eTrack will tick the box of many items an auditor is looking for: quality checklists, standardised documentation, time and cost record keeping, risk and compliance registers, workflows and processes.
Auditors look for the above being actually used by all staff on a daily basis. This is hard to prove if all you have is documents and spreadsheets.
eTrack brings compliance to life and auditors love this!

Maintain Compliance
Are you preparing for an audit, certification or ISO900*? eTrack will tick the box of many items an auditor is looking for: quality checklists, standardised documentation, time and cost record keeping, risk and compliance registers, workflows and processes.
Auditors look for the above being actually used by all staff on a daily basis. This is hard to prove if all you have is documents and spreadsheets.
eTrack brings compliance to life and auditors love this!


Track ANYTHING using Registers
Imagine having one central repository of everything your company tracks. This could be careers, skills, assets, materials, risks, issues, actions, minutes, to do lists, who has which laptop, insurances, enquiries, complaints….or absolutely anything you need.
eTrack’s unique object design allows you to create unlimited Registers.
They can be edited ‘in place’ like a spreadsheet, filtered, grouped, graphed, printed and exported. You can attach documents, book time, assign to another staff member and assign security.
Track ANYTHING using Registers
Imagine having one central repository of everything your company tracks. This could be careers, skills, assets, materials, risks, issues, actions, minutes, to do lists, who has which laptop, insurances, enquiries, complaints….or absolutely anything you need.
eTrack’s unique object design allows you to create unlimited Registers.
They can be edited ‘in place’ like a spreadsheet, filtered, grouped, graphed, printed and exported. You can attach documents, book time, assign to another staff member and assign security.

Testimonials
“I have and will continue to market etrack on your behalf and thank you for your exemplary customer service.”
Geoff Ferris-Smith - Director of DDC Architects
“Over the last year we used eTrack to generate complicated weekly invoices to multiple profit centres in millions of dollars. eTrack is a mission critical system for us…”
Chris Liddell - Managing Director of Syscorp Pty Ltd
“We are delighted with the product and do not see the need for you to run a full demo in the office before purchasing. This is the first time we have seen a product that has been so thoughtfully put together from a company that understands the basic business principles of our business. This is very exciting.”
Andrew Leuchars - Site Image - Landscape Architects
“Thanks for all your hard efforts in maintaining our insatiable appetite for pushing the boundaries of the possibilities of eTrack development. This year we have done 69,120 timesheet entries and we hit our 3000th invoice. With your help and our passion for increasing useability we have made eTrack the foundation of our operations.”
Terence Keswick - SVT Engineering Consultants
“Many thanks and all performing very well and so far very very pleased. We got a huge amount out of the first 1 hour session and are adding content and detail as we go.”
Stuart Hood - Director Park Hood Architects – Ireland
“I think it more than fits the bill, it’s going to be fantastic.
We’ve had a remarkable turnaround in increasing the number of hours we have invoiced since using eTrack. Although we have had electronic timesheets before, having the timesheets so well integrated with the projects and the accountability to balance invoices against the hours has made a huge difference to not letting hours slip through the cracks.”
John Nelson - Director of Nelson Architects
“I wanted to ring and thank you guys for eTrack. I wish I could have captured the mood in the training room yesterday to show you. Staff were absolutely blown away. Comments like 'What do you mean it does all of that - in just one tool!”
Kollen Sussman CEO - Onside Support Coordinator
“Fantastic work! eTrack is now a complete solution. You guys deserve a break!”
Mark Seraphim – Director – Involve

