November 28, 2025 in NDIS, NDIS Feature Focus
MYOB export Invoices
Following the creation and bulk emailing of invoices from eTrack, invoices can be exported to MYOB for bank reconciliation and tax purposes… →
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October 9, 2025 in NDIS, NDIS Feature Focus
NDIS Invoicing
Bulk email PDF Invoices to Plan Managers and Self-Managed Participants and upload to Xero in 4 simple steps…. →
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September 17, 2025 in NDIS, NDIS Feature Focus
myNDIS Interface
eTrack downloads Participant Budget information from the myNDIS Portal every night and on demand… →
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August 15, 2025 in NDIS, NDIS Feature Focus
NDIS Funding Periods
eTrack has automated support for NDIS Funding Periods. Create a Funding Period table, allocate funds and apply new funding when available. Roll over unused Funding and prevent over spending with…
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August 10, 2025 in NDIS, NDIS Feature Focus
Staff Profiles and Login Accounts
Administrators are able to add new staff, reset passwords, change staff access level and deactivate staff who leave… →
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August 1, 2025 in NDIS, NDIS Feature Focus
How to Run eTrack
Access to eTrack is via a link and it can remember your details for auto-login… →
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July 16, 2025 in NDIS, NDIS Feature Focus
Invoice Rounding
eTrack applies standard rounding (down for 1-4 and up for 5-9) to line items. Rounding discrepancies between systems can occur… →
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October 16, 2024 in NDIS, NDIS Feature Focus
Xero export Invoices & import Payments
Following the creation and bulk emailing of Invoices you can export the invoices to Xero for tax, BAS, GST, payroll and general ledger purposes and import Payments back into eTrack.…
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October 16, 2024 in NDIS Feature Focus
978 Release Notes
Bulk Invoicing has become even faster with checks now quick to fix. Use the new Invoice Views and import payments from Xero. Book time to Emails and read the 2024…
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June 24, 2024 in NDIS Feature Focus
Auto Book Time to Emails
The time spent on emails directly related to Participants can be automatically billed in two clicks to save time… →
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June 24, 2024 in NDIS Feature Focus
976 Release Notes
Payment View, emailing contacts, staff claim management, book billable and non-billable time on the same day, avoid $0 rates, help on editing time and date filtering… →
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June 24, 2024 in NDIS Feature Focus
Compliance and Admin Tasks & Case Notes
Record Case Notes and Tasks against Compliance items and Admin Tasks. View Tasks and reminders in your ‘My Tasks’ (to do) list together with Participant tasks. See a list of…
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February 24, 2024 in NDIS Feature Focus
Non-Billable Time
How to record non billable time and change between billable and non billable. Prevent payment rejections by not going over budget… →
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June 23, 2024 in NDIS Feature Focus
974 Release Notes
Help links, Clock Time, personal data, view contact details, Staff and Provider Dashboards, Case Note tables and NDIS Upload batches… →
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April 3, 2024 in NDIS Feature Focus
Reconcile Payments from NDIS Uploads
A NDIS Payment file can be imported and reconciled against a corresponding NDIS bulk Upload. Results can be filtered by Success or Error etc and powerful utilities used to fix…
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March 14, 2024 in NDIS Feature Focus
eTrack Calendars and Rostering
Calendars is a graphical view of all your Tasks by Staff Member or Participant. This will boost the usability of Task Management and allow Rostering of Support Workers… →
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February 21, 2024 in NDIS Feature Focus
OUTLOOK 2023 Magazine
For the third year eTrack is proud to be featured in the National Disability OUTLOOK 2023 magazine discussing why we believe the NDIA are empowering Support Coordinators in preference to…
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February 21, 2024 in NDIS Feature Focus
973 Release Notes
Improved Security : 2 Factor Authentication & Device Detection, Track PACE Participants, Invoices Tab speed up, Easier to use Tasks including the eTrack App, Editing Agency Managed Time, Clear Upload…
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January 20, 2024 in NDIS Feature Focus
OUTLOOK 2022 Magazine
In the National Disability OUTLOOK 2022 magazine eTrack discussed how support coordinators are embracing technology and what they are looking for in a system. The benefits of eTrack’s unique ‘object’…
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June 1, 2023 in NDIS Feature Focus
Participant Dashboard
View all key Participant information on one screen such as personal details, alerts, emergency contacts, budgets, invoice status, upcoming tasks and goals. →
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May 31, 2023 in NDIS Feature Focus
Create Contacts
Creating Contacts is fast and easy since you can create Provider Companies and Individuals directly within the Participant Contacts tab and have them saved in your CRM. →
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March 1, 2023 in NDIS Feature Focus
Service Forecasts + Provider Tracking
eTrack Services Registers or Forecasting track the complete Participant’s budget across all Service Categories (not just the ones you are booking time to). They also track the separate Provider Services…
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January 1, 2023 in NDIS Feature Focus
Warnings and Missing Fields
To prevent invoicing and upload issues and keep auditors happy eTrack has two really useful exception tabs. Warnings showing Participants that may require checking up on, and ‘Missing Fields’. →
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April 1, 2020 in NDIS Feature Focus
NDIS Portal Upload
If you are NDIS registered and have Agency Managed Participants then eTrack can be used to prepare an ‘NDIS Upload’ .csv file… →
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May 12, 2023 in NDIS Feature Focus
972 Release Notes
Release 972 includes a fresh new user interface, updating the look and feel and giving you more screen space. A Master report has been added of all fields you can…
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May 12, 2023 in NDIS Feature Focus
971A Release
Time booked is accurately linked to Case Notes and can be edited inside the Case Note. Book to multiple Support Line Items on one Case Note such as Travel Hrs,…
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May 8, 2023 in NDIS Feature Focus
Move Time
Move Time is a powerful new utility to fix up service bookings when incorrectly entered. You can move time between Plans, Dates, Staff, Support and Budget Items. →
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May 6, 2023 in NDIS Feature Focus
Real time Dashboards
Graphs and dashboards provide a fast, visual way to see how your business and staff are performing. View how many Participants you have and see a trend over time. See…
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May 6, 2023 in NDIS Feature Focus
Case Note Summary & Alerts
To keep the NDIS and your Plan Managers happy eTrack includes a detailed list of service dates when emailing Invoices. eTrack optionally attaches this report in addition to the Tax…
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April 11, 2023 in NDIS Feature Focus
Analysing Data
eTrack includes powerful, yet simple to use, tools to analyse your data, directly on the screen. No long list of predefined reports you don’t know which does what. Simply click…
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April 11, 2023 in NDIS Feature Focus
Expenses
As well as Hours, eTrack allows billing to Kilometres (eg Provisional Travel) or Dollars for Purchases or Respites, Accommodation nights, SILs or any other Quantity of any Unit type. We…
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October 23, 2021 in NDIS Feature Focus
Task Management
You’re probably aware of the uncanny truth in the saying “If you want something done give it to a busy person” … and may remember how efficient you were in…
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September 30, 2021 in NDIS Feature Focus
The eTrack App
When on the road and to multitask at your desk, the eTrack App gives easy access to information and the entering of case notes, time, tasks and signatures. →
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May 6, 2015 in NDIS Feature Focus
Keep Goals in Front of Mind
eTrack helps keep a Participant’s Goals forefront of your mind. By linking Case Notes and Tasks to Goals and seeing the reverse, Participants and auditors are kept happy. →
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October 6, 2021 in NDIS Feature Focus
OUTLOOK 2021 Magazine
eTrack is pleased to be featured in the technology sections of the National Disability OUTLOOK 2021 magazine discussing what to look for when choosing a CRM. →
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October 6, 2021 in NDIS Feature Focus
Booking Time
Along with Case Notes, booking time is key to your business and needs to be accurate. So being able to adjust entered time may be important from time to time.…
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September 30, 2021 in NDIS Feature Focus
Case Notes
A holistic view of all Case Notes is fundamental. Scroll to view notes by all staff, including emails, view a summary, book time, link to goals and create new Case…
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